FAQ's
HOW TO PLACE YOUR ORDER:
1. Click the design you would like to purchase.
2. Customize your shirt by choosing a style, color
and size you like. Click "ADD TO CART"
3. Continue through the cart by entering your shipping
details, choosing your payment method, verifying your
details and so forth.
Prices are in U.S. dollars. Please consult your local bank
if you need currency conversion details for countries
other than the U.S.
Make sure when entering your credit card
information that you enter the EXACT BILLING
ADDRESS that your credit card company
has listed for your account.
PROBLEMS ORDERING
These are some of the most common solutions to ordering problems.
1. Make sure to enter the exact billing address appearing on your statement
2. Try restarting your computer
3. Order by mail with money order (US and Canada only)
If these solutions don't work, please contact us.
MILITARY ADDRESSES:
We ship to all military addresses. Please make sure you address your
mail properly so it will be routed through the military mail system. Military
addresses must show the grade, full name with middle name or initial,
and PSC number, unit number, or ship name. Replace the city name with
"APO " or "FPO," and the state with "AA," "AE," or "AP," and use the
military zipcode. Regardless of the country you are stationed in, the
country you should always select is United States. Entering a foreign
country will only delay your package.
You can enter your grade, first name, and middle initial in the First Name field.
Organization name should be included if you have it; however, it is not
always used for certain types of forces.
Unit number is a four digit number assigned to some units, but not all.
Where assigned, it should always be used. Soldiers will have notified
friends and family if they have one assigned.
Our system only accepts a five digit zipcode. Do not enter the additional 4 digits.
SHRINKAGE:
All our shirts are made of 100% cotton*. They may shrink about half a size
when washed except for the Ringers. Our Ringer shirts seem to shrink about
one full size when washed.
PRIVACY POLICY:
We do not rent, sell or distribute our customer base or newsletter e-mails to
anyone. Your privacy is important to us and is completely guaranteed. When
you give us your e-mail, address or phone number during the ordering process
they are used for order confirmation purposes only.
CONTACT US:
Before you contact us, please review our FAQ where we have posted the
answers to some of your most common questions.
If you are contacting us in regards to an order please tell us your
full name, address and invoice number.
If you need more info or would like to make a comment or suggestion,
please let us know. You can contact us in the following ways.
(E-MAIL IS THE BEST WAY TO CONTACT US FOR FASTER SERVICE).